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Order copies of Facing the Forces of Change®: Navigating the Seas of Disruption for everyone on your team!


Facing the Forces of Change®: Decisive Actions for an Uncertain Economy – available as an e-book

Guy Blissett


This is the only major research study analyzing the future of wholesale distribution within multiple lines of trade.

This series provides insights about the overall future of the wholesale distribution industry and the role of wholesaler-distributors.

Facing the Forces of Change®: Decisive Actions for an Uncertain Economy provides wholesaler-distributors with strategic insights into the key business and economic trends affecting the wholesale distribution supply chain. The four major trend areas are:

  • Analytics
  • Services
  • Technology
  • Human Capital.

Building upon a tradition of excellence since this series began in 1982, this 2010 report provides you with

  • Provocative questions to discuss with your executive team as you look to assess and prioritize business and investment opportunities
  • Deep-dive discussions of innovative and differentiating technologies and tools to better inform your investment decisions
  • Expert perspective on key trends within the wholesale distribution industry and recommendations on how to turn those trends to your advantage
  • New approaches to organizing and managing your business in light of the new economic environment
  • Specific recommended actions for short-, medium- and longer-term planning horizons
  • Examples of leading practices in the areas of human capital, analytics, information technology and services.

What Readers Have to Say

"I give a copy of this trends report to each member of our Board of Directors and of our Supplier Advisory Council. We use it during our strategic planning session on the first day of our strategy meeting. "
— Mike Smeaton, President and CEO, The Safety Marketing Group
" I ordered five copies of the this report. My executive team and I read it and then discuss how the industry trends in it might impact our company’s strategic plan. We do a complete update of our plan every three years and we revisit it each year in between. The visibility we get from this report into what other wholesaler-distributors are doing is of great value. That’s why this report is required reading at our company"
— Jim Fisher, Former President and COO, Midwest Sign & Screen Printing Supply Co.
"It's difficult to write large and yet remain relevant in an industry where we all too often look at ‘transactions’ rather than at ‘strategy.’ I enjoyed reading this edition, because it made me really think about my business and the course it’s taking. I always use this book with my management team in our strategy planning efforts over the next few years."
— Mark Kramer, President and CEO, Laird Plastics

About the Author

Guy Blissett

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Guy is author of Facing the Forces of Change®: Reimagining Distribution in a Connected World, the finest trends research study on the future of wholesale distribution. He also authored the previous edition, Facing the Forces of Change®: Decisive Actions for an Uncertain Economy.

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NAW Institute for Distribution Excellence conducts research into strategic management issues affecting the wholesale distribution industry. Our research is conducted with best practice wholesaler-distributors, and we publish leading-edge research studies with practical application for wholesale distribution firms of all sizes and across all lines of trade.

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