Mark Your Calendar

2009 NAW Executive Summit

  • The 2009 NAW Executive Summit focuses on the most important issue facing you in the coming year: the economy. We know your time is valuable, so we won’t tell you what you already know—that “the economy is challenging.” Instead, we’ll tell you what other wholesaler-distributors are doing today to succeed despite difficult economic conditions.

  • More Information »

Publications

Featured Publication

The Distributor Specialist: Customer Champion, Profit Generator!

Click here and take less than 2 minutes to hear directly from Author Frank Hurtte about why you need this book.

Specialists are used by a supermajority of top-performing distributors. Especially in today's down economy, many distributors consider the specialist role vital for their business.

The specialist is the distributor employee who supports the “front-line” sales team and other departments by playing a specific—usually product- or technology-related—role in the sales process. The specialist furnishes technical support, sales backup, marketing direction, and product management within a distributor organization. This book shows you the business results that specialists can help you achieve, potential pitfalls of specialist utilization, and ways to build from scratch or strengthen your specialist team. Relevant case studies straight from the trenches pepper each chapter to show you not only what needs to be done, but how to get started.


New Releases

All Publications

Distribution Online Courses

Financial Management

  • Distributor Executive's Guide to the Art of Top-Quartile Financial Performance—Volume 3
    Brent R. Grover
  • Distributor Manager's Guide to Departmental and Branch Financial Excellence—Volume 2
    Brent R. Grover
  • Exploring the Financial Fundamentals of Distribution—Volume 1
    Brent R. Grover

  • Official Guide to Wholesaler-Distributor Financial Success—Three-Volume Set
    Brent R. Grover
  • The Acquisitive Distributor: 4 Keys to Success When Buying a Wholesale Distribution Business
    Brent R. Grover

Human Resources Management and Training

  • Smart Investments: Developing Top Performers in Wholesale Distribution
    Susan Levering, Ph.D.

Profit, Pricing, and Operations Improvement

  • Lean Operations in Wholesale Distribution
    Dr. Perry Daneshgari, Michelle Wilson
  • More to the Bottom Line: Customer Profitability Tools for Wholesaler-Distributors
    Brent R. Grover
  • NEW—NAW Online Course: Quality Processes in Distribution

  • Price for Success: A Practical Guide for Improving Margins in Wholesale Distribution
    Advanous
  • Price for Success: An Online Course for the Wholesale Distribution Sales Team
  • Profit Myths in Wholesale Distribution: The Truth About Sales, Margins, Inventory, and Expenses
    Albert D. Bates, DBA

Sales Management

  • 5 Fundamentals for the Wholesale Distribution Sales Manager
    Tim Horan, Steve Deist
  • Essentials of Profitable Inside Sales in Distribution©
    Jim Olsztynski
  • How to Excel at Distributor Sales, Third Edition
    Dave Kahle

  • NEW—Objective-Based Selling™ in Wholesale Distribution: Four Keys to Selling More at Higher Gross Margins
    Gary T. Moore
  • Restructuring the Distribution Sales Effort for Maximum Productivity
    Scott Benfield, Rich Vurva
  • The Distributor Specialist: Customer Champion, Profit Generator!
    Frank E. Hurtte

  • Transforming Your Sales Force for the 21st Century, Second Edition
    Dave Kahle
  • What's Your Plan? Smart Salesforce Compensation in Wholesale Distribution
    Mike Marks, Mike Emerson

Supply Chain Management

  • NEW—NAW Online Course: Manufacturer-Distributor Relationships
  • Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully
    Mike Marks, Tim Horan, Mike Emerson

Trends in Wholesale Distribution

  • NEW—OUTLOOK 2009: An Executive’s Companion to Facing the Forces of Change®
    Adam J. Fein, Ph.D.

Warehouse and Inventory Management

  • Achieving Effective Inventory Management, Third Edition
    Jon Schreibfeder
  • Auditing Warehouse Performance PLUS Warehousing Forum newsletter
    Ken Ackerman
  • Lean Warehousing PLUS Warehousing Forum newsletter
    Ken Ackerman

  • The Time, Space & Cost Guide to Better Warehouse Design, Second Edition
    Maida Napolitano
  • Warehouse Productivity
    Pat Kelley, Ron Hounsell
  • Warehousing Tips PLUS Warehousing Forum newsletter
    Ken Ackerman

Wholesale Distribution Basics

  • 5 Fundamentals for the Wholesale Distribution Branch Manager
    James J. Ambrose
  • 5 Fundamentals Series Bundle
    Tim Horan, James J. Ambrose, Steve Deist
  • Branch Manager Fundamentals Bundle
    James J. Ambrose

  • NEW—NAW Online Campus: Online Courses for the Distribution Industry
  • NEW—NAW Online Course: Introduction to Distribution
  • The Power of 1%: Improving Profitability in Wholesale Distribution