Rising costs associated with managing order-to-cash workflows create a significant impact on the bottom line, especially for wholesaler-distributors already operating on thin margins. Duncan-Parnell, a leading supplier of Geospatial Solutions and Constuction Printing resources, saw an opportunity to improve profitability by migrating from manual, paper-based workflows to fully digital A/R Automation. When Ducan-Parnell turned to Unified A/R they had two main goals: reduce hard dollar A/R expenses related to customer payments by email or phone, and address the drain on personnel resources due to manual workflows for invoices, checks and payment reconciliation. According to Duncan-Parnell’s CFO, Pete Chrobak, “After putting Unified A/R in place, Ducan-Parnell’s back office saved 30% of [their] time, which [they] were able to transition to other duties.” Download the case study to learn more about the measurable savings realized, including:
- 94% Reduction in Card Acceptance Fees
- 87% Reduction in A/R Processing Expense
- 84% Migration from Customer Card Payments to ACH/eCheck
- 30% Increase in A/R Team Productivity