A new age of utmost transparency, instant service, and shopping at one’s convenience has created a competitive climate where distributors must provide the best possible service to meet customer needs. It has also created a need for distributors to think about their people’s needs differently due to shortages and generational change, It impacts recruitment strategies and the need for sustaining, and improving, productivity. Whether it’s streamlining service, ironing out issues in data management or tackling labor shortages, digitalization is crucial to stay ahead. In this 30 minute webinar, Prokeep’s VP of Product, Bryan Hjelm, will discuss:
• How digitalization keeps distributors ahead of competition
• Steps to improve customer data storage and management
• Improve customer experience through communication and omni-service