In pursuit of a best-in-class experience for customers, Sonepar sought a solution to replace their powerful, but inflexible OCR solution for order entry. Conexiom has allowed Sonepar to eliminate errors and improve the speed of their order processing.
- Automating 200,000 lines monthly, saving > 1,000 hours
- Enabling inside sales team to deliver best-in-class service to current customers alongside proactive new customer acquisition
- Improving order response time and overall order management