Come work with the National Association of Wholesaler-Distributors.

Job Title:                         Member Experience Analyst
Reports To:                      Senior Vice President, Member Experience

Organization Summary

The National Association of Wholesaler-Distributors (NAW), the Washington, DC-based trade association representing the 35,000 company, $8.2 trillion revenue distribution industry, is seeking a motivated, detail-oriented, and collaborative Member Experience Analyst to join the team.

Job Summary

We are seeking a strong communicator and detail-oriented individual to lead our Member Intelligence Initiative as a research analyst in the Member Experience Division. In this role, you will engage directly with member company executives and administrators to collect and analyze qualitative and quantitative information about organizations and their leaders, positioning NAW to optimize the delivery of services, content, and programming. In addition to contributing to the quality and maintenance of member data in collaboration with NAW’s Operations Department, you will support the Member Experience team in delivering value to members in alignment with your research and analysis.

Essential Job Responsibilities

Written and Verbal Communication with Executives:

• Utilize clear, accurate, and effective communications through phone, e-mail, and social media platforms to connect with member executives and gather business intelligence.
• Develop a strong command of the NAW member value proposition to inform interactions and respond to member inquiries.

Data Management and Quality Assurance:

• Collaborate with NAW’s Operations Department to transfer collected business intelligence into NAW’s customer relationship management (CRM) platform in a manner that ensures completeness, accuracy, and organization.
• Implement data validation techniques and perform regular audits to maintain data integrity.
• Serve as primary liaison to IT department, ensuring data integrity, coordinating dashboards and reporting. Utilize the Salesforce platform and other relevant tools.

Structured Research and Analysis:

• Design and deploy surveys to inform Member Experience and organizational priorities.
• Analyze member data to craft and update Member Experience annual plans for individual member companies.
• Conduct news searches and write summaries. Research companies and individuals and write summaries.

Content Curation and Deployment:

• Collaborate with Member Experience team to curate, align, and help deliver NAW’s existing content, services, and programming to member executives, including aligning individuals to relevant peer communities and engagement opportunities.
• Liaison with other NAW departments to understand program offerings, including new launches, and actively connect member companies to specific program offerings based on interest.
• Work closely with the Member Experience team to deliver value throughout the year with regular touchpoints, news and policy updates, and event invitations and opportunities.
• Work creatively and collaboratively with policy expert colleagues to identify new areas of interest for members throughout NAW’s advocacy offerings.

Executive Community Development and Engagement:

• Support the design, curation, and ongoing engagement of targeted executive communities aligned to key functional roles and strategic priorities across member organizations.
• Identify common themes, challenges, and opportunities across member companies to help shape relevant peer-to-peer engagement experiences.
• Facilitate meaningful connections among executives by aligning individuals with similar roles, priorities, and business challenges in a non-competitive environment.
• Partner with internal stakeholders to ensure insights gathered through community engagement inform NAW programming, content development, and member experience strategy.

Innovation and Continuous Improvement

• Stay updated on industry trends, best practices, and emerging technologies related to member intelligence, member service, and executive communication.
• Continuously seek ways to enhance business processes, information acquisition, and member communication effectiveness to better serve members and the enterprise.

Requirements:

• Strong organizational skills with attention to detail; ability to follow schedules and prioritize to meet deadlines and manage initiatives to completion.
• Strong written and verbal communication skills; experience engaging with executives preferred.
• Experience utilizing modern data management and communication tools (Microsoft Excel & Outlook, Salesforce, LinkedIn, ZoomInfo).
• Strong interpersonal skills, exhibiting a positive attitude and a professional demeanor.
• Exceptional customer service skills; a focused listener and problem solver
• Ability to work with creativity and flexibility in a fast-paced environment.
• Ability to work independently as well as collaboratively with internal and external stakeholders.
• Ability to create new processes and demonstrate sound judgment.
  A high degree of personal initiative.

Education and Experience:

• Bachelor’s degree and/or equivalent work experience required, concentration in sales, communications, marketing, or data management preferred.
•  3+ years of relevant work experience, required.

Other Qualifications:

• Knowledge of the distribution industry, desirable.
• Association experience including in member experiences, member engagement and/or programs.
• Interest in a sales/relationship management career path, desirable.

Physical Demands:

• Ability to remain in a stationary position, often standing or sitting for prolonged periods.
• Communication with others to exchange information.

Work Environment: The position is based at NAW’s headquarters office in Washington, DC, near Metro Center. NAW is currently offering a hybrid work model.

Travel: up to 5%

Salary Range: $67,000-$75,000

NAW is an Equal Opportunity Employer.

To apply, please complete the following form.

Job Title:                         Manager, Meetings & Event Logistics
Reports To:                      Vice President, Events & Programs

Organization Summary & Job Summary

The Manager, Meetings & Event Logistics is responsible for independently managing full event cycles, leading logistics, project workflows, vendor relationships, and ensuring a high-quality experience for NAW members, sponsors, and senior executives. This role plays a key part in NAW’s expanding events strategy by owning assigned programs from concept through execution, ensuring alignment across departments, and upholding NAW’s standards of excellence.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable interfacing with senior-level executives while navigating a fast-paced environment.

Essential Job Responsibilities

Written and Verbal Communication with Executives:

• Leads assigned events start-to-finish, independently overseeing all phases of event planning and execution from initial concept development through on-site delivery and post-event wrap-up:
  • Oversees on-site operations for assigned events, directing vendors, guiding staff, managing run-of-show execution, and ensuring the event environment remains organized, professional, and attendee-focused from start to finish
  • Acts as a primary on-site decision-maker during events within position portfolio, quickly resolving logistical issues, schedule adjustments, vendor concerns, or attendee needs in real time
• Assists in reviewing and negotiating venue, A/V, food & beverage, décor, and transportation contracts, evaluating vendor proposals, managing ongoing vendor communication, and ensuring all contracted services are delivered accurately, on time, and within budget parameters
• Partners across departments ensuring content, logistics, communications, revenue targets, and member engagement objectives are cohesively executed and align with the larger goals of each event
  • Oversees fulfillment of all sponsor deliverables including branding opportunities, activation logistics, and attendee engagement touchpoints
  • Oversees and manages event registration setup, attendee categories, and data consistency within Salesforce
• Collaborate with the VP, Events and Programs to create and monitor event budgets, track expenses, identify cost efficiencies, and assist with final expense reconciliation to maintain financial accuracy and alignment with organizational budget goals
• Identifies and implements opportunities to elevate event design and engagement through creative touches such as thoughtful F&B selections, flow improvements, branding elements, or new experiential features

Requirements:

Knowledge, Skills and Abilities:

• Strong organizational skills with exceptional attention to detail
• Ability to independently lead event cycles from planning through execution
• Strong written and oral communication skills
• Excellent interpersonal and customer service skills with a professional demeanor
• Ability to manage multiple projects simultaneously in a high-pressure, fast-paced environment
• Ability to work independently while also collaborating effectively with internal and external stakeholders
• Creative problem-solving abilities and a high degree of initiative

Education and Experience:

• Bachelor’s degree, required
• 3–5 years of work experience in event planning and execution, desirable
• Experience managing events independently and working with senior-level executives, desirable
• Knowledge of Salesforce CRM and the association or distribution industry, desirable
• Proficiency in MS Office, required

Other Requirements:

• A creative approach to event design and attendee engagement
• Willingness and ability to travel on average once per month, usually for 2–3 days, required

The position is based at NAW’s headquarters office in Washington, DC, near Metro Center. NAW is currently offering a hybrid work model. Employees are required to be in the office Tuesday, Wednesday, Thursday, and upon request for mandatory meetings or events. Employees are provided the opportunity to work remotely on Monday and Friday. The hybrid work model is subject to change.

Travel: up to 20%

Salary Range: Experience level and other factors will determine the final salary level, with a starting base salary range of $65,000–$75,000/year.

The position also offers competitive benefits, including health and wellness coverage, a 401(k) plan, and other benefits for eligible employees.

NAW is an Equal Opportunity Employer.

To apply, please complete the following form.

Job Title:                         Director, Advocacy Fundraising
Reports To:                      Chief Government Relations Officer

Organization Summary & Job Summary

The National Association of Wholesaler-Distributors (NAW), the Washington, DC-based trade association representing the 30,000 company, $8 trillion revenue distribution industry, is seeking an individual to join our Government Relations (GR) team as Director of Advocacy Fundraising.

NAW has an active Government Relations department advocating for our member companies at federal and state levels on a broad range of issues impacting business in general and the wholesale distribution industry specifically. To support these activities NAW has several independent funds to advance the research, policy, legal and political goals of the organization.

The Director of Advocacy Fundraising is a key member of the GR team, serving as the primary fundraiser for all non-dues related political, policy and legal accounts for the association, including:

• NAW-PAC – The primary Political Action Committee (PAC) for the wholesale distribution industry that raises hard dollar funds, hosts events and distributes roughly $300K in PAC contributions per election cycle to pro-business candidates for federal office.
• NAW-LPF – The Legal Policy Fund (LPF) is the primary fund supporting NAW’s Legal Policy Center advancing a variety of pro-active litigation, as well as policy related issue advocacy research and media programs. The LPF raises corporate dollars from NAW members companies, third party stakeholders, and fellow trade associations. Over the last two years the LPF has averaged $1M in funding annually.
• The NAW Institute for Distribution Excellence – The Institute is a leading provider of research, development, and education exclusively for the wholesale distribution industry. The institute is a 501c3 organization, raising funds from both individuals and companies to fund research and educational opportunities.

Essential Job Responsibilities

• Fundraising Oversight: Manage all aspects of advocacy-related fundraising, including NAW-PAC; NAW-LPF, and NAW Institute for Distribution Excellence Policy Research, including designing and executing fundraising strategies, events, and communications, to maximize resources and amplify organizational impact.
• Compliance and Reporting: Ensure legal compliance for all fundraising vehicles, track and report fundraising results. Manage PAC software and be responsible for all FEC disclosure filings.
• Campaign Oversight: Identify, cultivate and solicit new and existing donors, lead member and company solicitation campaigns.
• Event Management: Coordinate quarterly PAC calls (30+ participants), and collaborate with the Events team to provide content recommendations for annual PAC breakfast and other fundraising events.
• Stakeholder Engagement: Build and maintain relationships with NAW member companies and associations affiliated organizations and legislators to advance fundraising goals and organizational objectives.
• Political Engagement: Track primaries and elections, review candidates and platforms to determine which candidates to endorse. Assist in monitoring members’ outside political activities.
• Teams & Strategy: Work in close collaboration with the executive leadership, corporate relations, programs and events and communications teams to develop strategy and programs and to integrate advocacy fundraising messages across the enterprise.

Requirements:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job as well as the education and experience requirements.

Knowledge, Skills and Abilities:

• A proven fundraising track record, demonstrating growing responsibility and strategy planning initiative.
• Knowledge of PAC software tools, and FEC disclosure process.
• Demonstrated creativity, strategic thinking and a self-starter mindset with the ability to drive donor engagement and support successful fundraising campaigns.
• Strong written and oral communication skills; the position requires regular interaction with senior executives.
• Exceptional relationship-building and influencing skills, with the ability to engage stakeholders at all levels.
• Strong Microsoft Office Suite skills
• Strong presentation skills
• Ability to anticipate challenges and effectively resolve conflict by identifying opportunities
• Ability to work independently as well as collaboratively with internal and external stakeholders
• Ability to create new processes and demonstrate sound judgment

Education and Experience:

• Bachelor’s Degree or equivalent education/work experience, required;
• 6+ years of related experience, including political fundraising, PAC management, advocacy development, or related political fundraising functions, required.
• Prior PAC experience with a strong network of party, PAC, candidate and individual political fundraisers and donors, preferred.
• Experience working in or with trade associations, preferred.
• Knowledge of the distribution industry, preferred.

Work Environment: The position is based at NAW’s headquarters office in Washington, DC, near Metro Center. NAW is currently offering a hybrid work model. Employees are required to be in the office Tuesday, Wednesday, Thursday, and upon request for mandatory meetings or events. Employees are provided the opportunity to work remotely on Monday and Friday. The hybrid work model is subject to change. NAW’s DC HQ office provides a standard office environment.

Travel: up to 10%

Salary Range: The hiring salary range for the position is $130,000–$140,000/year, commensurate with experience.

NAW offers a comprehensive benefits, including health and welness, retirement, and paid leave.

NAW is an Equal Opportunity Employer.

To apply, please complete the following form.

Job Title:                         Senior Director Events & Programs
Reports To:                     Chief Innovation Officer

Organization Summary

The National Association of Wholesaler-Distributors (NAW) is the Washington, DC-based trade association representing the 35,000-company, $8.2 trillion wholesale distribution industry. Reporting to the Chief Innovation Officer, the Senior Director, Programs & Events leads the strategy, planning, and execution of NAW’s meetings, events, and educational programs. This role ensures NAW’s portfolio delivers exceptional member experiences, advances organizational priorities, strengthens sponsor partnerships, and contributes to the association’s growth and financial success.

Job Summary

The Senior Director is responsible for the overall planning, management, execution, and continuous improvement of NAW’s portfolio of in-person, hybrid, and virtual events and educational programs. Key responsibilities include:

• Directing the planning and execution of NAW’s Summits, Roundtables, Distribution Executive Networks (DENs), Distribution Leadership Program (DLP), Board of Directors meetings, webinars, and other educational offerings.
• Overseeing event logistics, production, quality standards, vendor management, project management, and operating budgets.
• Leading the Events Logistics and Education and Programs teams by setting priorities, establishing performance expectations, developing staff, and ensuring consistent, high-quality execution.
• Managing program and event budgets while identifying opportunities to improve operational efficiency, enhance the attendee experience, and maximize financial performance.
• Collaborating with executive leadership, Board members, sponsors, speakers, members, and external partners to ensure programs align with NAW’s strategic objectives.

The Senior Director is accountable for delivering a high-quality, innovative portfolio of meetings and educational programs that drives member engagement, supports revenue goals, and reinforces NAW’s reputation as the leading voice of the wholesale distribution industry.

The ideal candidate is an energetic leader with experience in large-scale event and/or program management, executive presence, budget creation and management, and the ability to translate organizational goals & strategy into high-impact member experiences.

Essential Job Responsibilities

To perform this job successfully, each essential job responsibility must be performed satisfactorily. Reasonable accommodation may be made to enable an individual with disabilities to perform these functions. Other responsibilities may be assigned to meet business needs.

Leadership:

• Provides leadership and oversight for NAW’s full events and programs portfolio, ensuring alignment with organizational priorities, expense, revenue and margin goals, and member engagement objectives.
• Leads, develops, and mentors high-performing, well-developed Event logistics, Education & Programs team. Sets clear expectations, and supports day-to-day execution promotes ongoing professional development pathways.

Program Delivery and Event Logistics:

• Owns portfolio planning, annual calendars, programs, growth opportunities, and continuous improvement initiatives
• Establishes and enforces standards and processes for event execution, program development, vendor management, and on-site and virtual program offerings.
• Oversees the planning and execution of all major NAW events and programs, ensuring consistent quality, scalability, operational excellence, and a best-in-class experience for members, sponsors, speakers, and partners
• Oversees the identification, vetting and preparation of speakers and subject matter experts to ensure their delivery aligns with organization’s standards and event’s objectives.
• Serves as the escalation point for high-profile events and complex programs, providing guidance and decision-making support as needed

Financial, Vendor & Operational Management:

• Develops and manages program and events expense budgets, ensuring effective resources allocation, forecasting, financial performance, cost control, and post-event reconciliation, ensuring fiscal responsibility and alignment with organizational targets.
• Leads strategic E&P vendor and partner relationships, including contract strategy, negotiation oversight, long-term partnerships, and performance management.

Cross-Functional Collaboration & Innovation:

• Drives innovation in event design, programming, attendee engagement, process, and program management; Identifies opportunities to evolve E&P as one of NAW’s strategic assets through new formats, technologies, content strategies, and experiential elements.
• Collaborates with the Marketing Team to ensure program and events “voice” and promotional messaging accurately reflect the program’s value proposition. Collaborates with the Marketing, Operations, Corporate Relations and Government Relations departments to ensure content strategy is supported by effective technology and reaches the intended audiences.
• Partners with senior leaders across departments to ensure events, programs, and project management, support business objectives and deliver measurable outcomes

Other duties as assigned.

Requirements:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job as well as the education and experience requirements.

Knowledge, Skills and Abilities:

• Proven leadership experience overseeing large-scale events and/or educational programs
• Strong planning and portfolio management capabilities
• Exceptional organizational, operational, and financial acumen
• Ability to collaborate with, lead and influence senior leaders, cross-functional teams, and external stakeholders.
• Ability to pro-actively manage and develop direct reports and teams
• Analytical thinking: ability to use data to inform program design and delivery. Demonstrated ability to synthesize complex information from a board or counsel into actionable, engaging themes for diverse audiences.
• Ability to create new processes and demonstrate sound judgment
• Excellent written, verbal, and executive-level communication skills
• Effective negotiation skills and experience managing high-value vendor and partner relationships
• Ability to balance long-term strategy with operational execution in a fast-paced environment
• Strong business acumen
• Demonstrated ability to drive innovation, quality, change management initiatives and continuous improvement

Education and Experience:

• Bachelor’s degree, required, CMP preferred
• 8+ years of progressive experience in event management, program leadership, or related fields, required, 3+ years of managing direct report · Prior experience leading teams and managing complex portfolios, required
• Experience working with senior executives, Boards, sponsors, and external partners, required
• Association, nonprofit, or professional services experience, desirable

Other Requirements:

• Willingness and ability to travel as required for major events and strategic engagements
• Proficiency in CRM platforms, event technology, and business productivity tools, desirable
• Strategic mindset with a strong orientation toward results, accountability, and member value

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

• Ability to remain in a stationary position for prolonged periods
• Ability to communicate effectively with others to exchange information

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential job responsibilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

• Standard office environment

The position is based at NAW’s headquarters office in Washington, DC, near Metro Center. NAW is currently offering a hybrid work model. Employees are required to be in the office Tuesday, Wednesday, Thursday, and upon request for mandatory meetings or events. Employees are provided the opportunity to work remotely on Monday and Friday. The hybrid work model is subject to change.

Travel: up to 20%

Experience level and other factors will determine the final salary level, in the starting range of $130,000 – $140,000

This job description does not imply that the stated requirements are the only expectations for the job. Incumbents are expected to perform any other duties that may be assigned. NAW has the right to revise this job description at any time. NAW is an “at-will” employer and as such, neither this job description nor your signature constitutes any form of contractual agreement between you and NAW.

NAW is an Equal Opportunity Employer.

To apply, please complete the following form.