Like many functions in the realm of distribution, the role of a master distributor has become increasingly complex as lines continue to blur and end-user expectations force channel partners to rethink traditional models. Wholesalers are...
What poses the greatest threat to the master distributor model? Ask two of the master distributors featured in this issue and they will share a similar response.
A sense of urgency in developing or enhancing a digital strategy for your business could be a core theme of 2020. The key word? Marketplaces.
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Distribution trade associations and groups such as the American National Standards Institute (ANSI) are calling President Donald Trumps signing of the USMCA a win for distribution.
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Some years back, a distributor was as good as their worst salesperson. Customers bought from representatives they trusted and had served them well in the past. If we’re honest, the company itself had little to...
Distributors site improved efficiency as a panacea for growing competitive pressures in a slowing economy, but often dont know where to start.
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Jergens Industrial Supplys user-friendly order replenishing button is becoming increasingly popular with the Ohio distributors customers who have installed the IoT devices. With more than 400 in operation, JIS is also gaining valuable insights from...
With a nod to customer-pleasing practices implemented by leading B2C e-commerce companies, the Pennsylvania-based distributor is committed to continually improving the WebstaurantStore customers online experience through internal technology investments led by a strong talent recruitment...
The distributor brought in more than $250,000 in the last year from new website business after involving both its customer service team and loyal customers throughout its four-year website and e-commerce improvement project. Subscribers should...
By investing in and embracing an e-commerce strategy nearly 20 years ago, this Columbus, Ohio-based distributor brings in more than half of its sales from its website, with both web and local business growing about...
Shedding outdated technology is not only improving productivity and efficiency for the California-based company, but also allows for controlled scale and growth, with improved data accuracy and elevated customer satisfaction levels. Subscribers should log-in below...
The Irving, Texas-based distributor is taking its e-commerce capabilities to the next level with an investment in master data management to overcome limitations of legacy systems, and continuing to invest heavily in technology and talent...
