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As distributors face growing pressure to deploy AI across their businesses, more technology doesn't necessarily mean more value. This piece explains why a more intentional, permission-based approach to AI — one that prioritizes trust, governance and business outcomes — may be the smarter path forward.
October 28, 2026
At its annual Reshape conference, Amazon Business introduced new AI-powered procurement and analytics capabilities designed to simplify purchasing and demonstrate savings. Here’s the details and our analysis.
Canals Co-Founder and CEO Michael Delgado joins the MDM Amplify podcast to discuss how AI can tackle the manual work behind distributor transactions, where human judgment remains essential and how companies can turn recovered time...
The companies moving beyond isolated pilots are building a repeatable operating foundation around data, integration, governance and measurable business ownership.
The electrical distribution giant’s investment builds on nearly $4 billion committed to its transformation since 2021, with AI applications targeting inventory availability, sales productivity and customer service.
Researchers found that attackers within wireless range could exploit barcode scanners to access connected computers, potentially putting warehouse systems and order fulfillment at risk.
Moblico Founder and CEO Pierre Barbeau joins the MDM Amplify Podcast to discuss why distributors need a unified messaging strategy, how fragmented communication channels create friction for employees and customers, and where AI can help...
Moving flawed data to the cloud or dressing it up with a dashboard doesn’t make it modern. This piece explains why real data modernization starts with clean inputs, clear ownership and common definitions — then...
The federal government’s new AI-powered america.gov site offers a lesson for distributors: Customers shouldn’t have to navigate your internal complexity to get answers. This piece explores five ideas worth borrowing — and what the latest...
Rising fuel, labor and operating costs are putting added pressure on distributor margins. This article explores how AI-powered route optimization can help distributors cut unnecessary fleet miles, improve delivery efficiency and reduce costs — without...
NAW’s 2026 AI Adoption Index suggests early returns are showing up as time saved, greater throughput and avoided hiring long before they appear as broad job reductions.
New research examines how wholesalers use eCommerce to capture orders, attract customers and reactivate dormant accounts. The findings show substantial gaps in online order values and offer benchmarks for assessing digital sales performance.
Wesco, TD Synnex and Performance Food Group earned spots on Fortune’s expanded ranking recognizing AI implementation and business impact. The recognition puts distribution’s AI progress in the spotlight and offers a timely connection to NAW’s...
