Sikich director Jeremy Centner discusses a range of topics that distribution execs should pay attention to in 2023, including cybersecurity, employee productivity and omnichannel.
Lincoln Smith discusses how incentive programs can help lower your cost to serve amid a nationwide labor shortage.
In the first of a two-part series, John Johnson examines the key factors leading manufacturers to domesticate more of their production and what distributors should keep an eye on.
We polled distributors about how much pricing influenced last year’s revenue numbers. See the exclusive results and commentary here.
Mike Hockett recounts a case study that walked through the distributor’s four-year and ongoing journey that defined a digital strategy catering to an omnichannel customer experience.
What is loyalty marketing? Lincoln Smith explains and makes a case for using incentive loyalty programs to bolster your revenue.
Acquisitions and technology investments remain viable ways for distributors to bet on themselves to outperform competitors, but they aren’t the only options available. Here, Mike Hockett outlines those and other investments worth particular consideration ahead...
The end customer increasingly desires to buy from you like they do in their everyday personal life. If you aren’t rewriting your strategy to meet the needs of the self-service customer, you are in danger...
If your 2023 annual planning sessions use the same metrics, scorecards and templates from even a few years ago, you may be falling behind.
John Gunderson and Steve Gettleman cover three modern win-win strategies for negotiating SBAs.
James Dorn details how Fastenal’s digital transformation story has kept it ahead of the curve of customer demands.
The outlook for 2022 remains bright, but government efforts to restrain inflation, global instability and continued supply chain challenges seem to shift the variables almost daily.
