Jergens Industrial Supplys user-friendly order replenishing button is becoming increasingly popular with the Ohio distributors customers who have installed the IoT devices. With more than 400 in operation, JIS is also gaining valuable insights from...
Strategy
Article
How WebstaurantStore is Creating ‘an Unparalleled Experience’ for Its E-commerce Customers
With a nod to customer-pleasing practices implemented by leading B2C e-commerce companies, the Pennsylvania-based distributor is committed to continually improving the WebstaurantStore customers online experience through internal technology investments led by a strong talent recruitment...
The distributor brought in more than $250,000 in the last year from new website business after involving both its customer service team and loyal customers throughout its four-year website and e-commerce improvement project. Subscribers should...
Technology
Article
Commentary: How Strong Is Your 2020 Vision?
Halfway through 2019, an increasing number of leading indicators are pointing to an economic slowdown in the second half. Anecdotally were hearing of sluggishness in the past two months across many sectors. Subscribers should log-in...
Strategy
Article
Technology Yields Returns for Precision Medical Products
Shedding outdated technology is not only improving productivity and efficiency for the California-based company, but also allows for controlled scale and growth, with improved data accuracy and elevated customer satisfaction levels. Subscribers should log-in below...
Strategy
Article
FleetPride Excels in E-commerce
The Irving, Texas-based distributor is taking its e-commerce capabilities to the next level with an investment in master data management to overcome limitations of legacy systems, and continuing to invest heavily in technology and talent...
Technology
Article
The Death of the Keyboard in the Online Order
The transition away from keyboards is already underway and it has big implications for distributors.
Theres a meme bouncing around the internet thats attributed to a Walmart banner that hung at its headquarters many years ago. It read something like this: You cant out-Amazon Amazon. Great advice! But if you...
Strategy
Article
Ohio Power Tool Optimizes its E-commerce and Online Presence
By investing in and embracing an e-commerce strategy nearly 20 years ago, this Columbus, Ohio-based distributor brings in more than half of its sales from its website, with both web and local business growing about...
Technology
Article
Commentary: Connecting Innovation, Technology & Distribution Value
Just as important as technology and perhaps more so for distributors are building the right business processes and organizational structures to make sure you are creating the best value for your customers. Thats the core...
Strategy
Article
The Pillars of a Successful Generational Transition
Transitioning ownership of a family business is the most important business decision you will make. No challenge has as much potential to amplify the stresses, or conversely, highlight the special advantages of operating a family...
Allied Electronics & Automations industry-leading focus on digital marketing as a core business strategy is driving omnichannel sales success for the award-winning distributor. The efforts earned Allied an MDM 2019 Digital Innovator award. Subscribers should...

