Successful digitalization requires a change agent. Here’s why distributors would be wise to give that role to their IT teams.
Human Resources
Article
Tired of Job-Hopping Staff? It May Soon Get Worse
Keeping staff from seeking greener pastures has been a major challenge for distributors in recent years, and a proposed FTC rule to end noncompete clauses could take it to another level.
Strategy
Article
Inside Werner Electric’s Digital Evolution
Mike Hockett recounts a case study that walked through the distributor’s four-year and ongoing journey that defined a digital strategy catering to an omnichannel customer experience.
Expert Perspective
Article
MDM’s Top Premium Content of 2022: Supply Chain Updates Lead the Way
We continue our year-end retrospective series with a look back at MDM’s top Premium content of 2022.
Digital Commerce
Article
Analysis: Zoro’s Explosive Marketplace Growth
Mike Hockett dives into the numbers behind Grainger’s $1 billion U.S. digital marketplace, what Zoro has done to support its rapid growth and why there’s no slowdown in sight.
Expert Perspective
Article
Q&A: What Distributors Can Expect in 2023
How will 2022’s biggest distribution trends and factors evolve in the year ahead? Here, we chat with Wipfli’s manufacturing and distribution partner about the technology, supply chain and labor issues that will matter most in...
Economic Trends
Article
Mixed Economic Signals Continue Through Year’s End
Mike Hockett dives into the numbers for distributors’ 2023 expectations and the latest economic indicators for the industrial economy.
Mike Hockett recounts a keynote speech on how a small dairy farm in Iowa illustrates asking ‘What is possible?’ to drive innovation for distributors.
Strategy
Article
An Introduction to Incentive Loyalty Programs
What is loyalty marketing? Lincoln Smith explains and makes a case for using incentive loyalty programs to bolster your revenue.
In an exclusive interview with MDM, the MRO supplies distribution giant detailed its ongoing partnership with NASA and how it’s supporting the Artemis missions that will return humans to the moon for the first time...
Human Resources
Article
In-Office vs. Remote vs. Hybrid: The Great Debate
Mike Hockett takes a deep dive into the new normal of different working environments in distribution and recaps a lively B2BOnline debate session on this topic.
Economic Trends
Article
Distributors’ Market Optimism Rises for 2023 Despite Economic Indicators
Distributors and their suppliers say they continue to see strong demand for industrial and commercial products, with no real slowdown in sight.

