Fastenal launched an AI-upgraded chatbot in June, and is currently building a sourcing tool — both intended to help its staff. Get the details here.
With demand softness lasting longer than any industrial distributor would prefer, we examine recent executive commentary and numerous economic indicators to make sense of business conditions.
The first of this three-part Premium series examines the plumbing, HVAC and industrial supplier’s scaled diversification that has put it at or near the top of many of MDM’s Top Distributors Lists.
Month-to-month, all but two of the U.S. wholesale trade’s 19 sectors saw further regression in our August forecast.
Through a new report and an interview with someone close to QXO, MDM gleaned insights about which building materials verticals the splash-making distributor is targeting.
More than half of respondents in the 2Q24 Baird-MDM Distribution Survey indicated they characterized 2Q24 as slightly or much more competitive than a year earlier.
As distributors look to add to their headcount in a challenging labor market, tech experts share three ways automation can help.
While anecdotal evidence points to industry improvement in hiring and retention, we polled hundreds of distributors about their turnover rate over the past year across leadership/management and frontline roles.
MDM attended the distributor’s biennial event in late June to learn all about its recent innovations, strategy and path ahead.
The third and final part of this MDM Premium series provides a deep dive Wesco’s digitization strategy and how it’s constantly improving how the organization serves customers.
The second of this three-part MDM Premium series examines Wesco’s strategy to digitalize and transform its business while developing its team and culture of excellence.
We benchmarked the results of a large-scale poll on distributors’ AI usage against that of a year earlier, and the findings were eye-opening. This piece examines the comparative results.
