Why Distribution’s AI Bottleneck Isn’t Budget
The companies moving beyond isolated pilots are building a repeatable operating foundation around data, integration, governance and measurable business ownership.
October 22, 2026
Kevin Reid-Morris has led much of MDM’s AI research over the past few years, and he’s set to share the results of a major two-year project at our May SHIFT conference. He and Tom Gale...
See a preview for this free event for a half-day packed with discussion sessions centered around AI applications from experts using and scaling the technology today.
Honeywell’s AI in Retail Survey reveals how retailers are leveraging AI to improve employee development and enhance the customer experience.
Through a discussion with the CIO of each company, we get into the weeds of the what, why and how behind the electrical and fastener distributors’ AI journey and the decisions that led to success...
By sharing your experience, you will contribute to a report that will advance the industry’s knowledge of AI and uncover best practices.
The distributor IT department has never been busier — consumed with AI strategic planning while concurrently optimizing internal networks. The CIO of a large wholesale redistributor says all of it boils down to ROI.
Here’s a visual walkthrough of how to practically leverage AI throughout your day to stay informed, manage meetings and communicate effectively.
Here’s a closer look at what distributors can learn from failed attempts to integrate AI into business models and what elements are crucial to developing a sustainable strategy.
The recent DCKAP Round-Up event featured MDM’s Tom Gale, who spoke of the growing impact AI has in reshaping business models for distributors. Here are some key takeaways.
Explore why AI tools like ChatGPT can’t replace the content creation needed in sales and marketing and learn why they should — and shouldn’t — be applied.
The industry’s generally slow adoption for AI may be at least partly contributed to misconceptions about the technology and its applications. This article helps set the record straight.
Fastenal launched an AI-upgraded chatbot in June, and is currently building a sourcing tool — both intended to help its staff. Get the details here.
