Strategy

Grainger’s Business Models Incorporate Strategies that Embrace the Future

In Part 1 of MDM’s two-part analysis, we outline how the distributor’s High-Touch Solutions serve larger customers with complex buying needs.

March 7, 2022

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Grainger’s Business Models Incorporate Strategies that Embrace the Future

At last week’s 2022 Grainger Show in Orlando, customers of the 95-year-old B2B distributor of maintenance, repair, and operating (MRO) supplies were able to meet with suppliers to learn about best practices, the latest in innovation and the future of the industry. One prominent new development evident at the show was Grainger’s recent segmentation of […]

At last week’s

2022 Grainger Show

in Orlando, customers of the 95-year-old B2B distributor of maintenance, repair, and operating (MRO) supplies were able to meet with suppliers to learn about best practices, the latest in innovation and the future of the industry. One prominent new development evident at the show was Grainger’s recent segmentation of its business into two tranches:

High-Touch Solutions and Endless Assortment

. In Part 1 of this two-part series, MDM explores the strategy behind this segmentation and how Grainger believes it is benefitting customers. During the Grainger Show, Abe…

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