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Strategy

How Watsco Drives Growth with a Tech-First Mindset

The final leg of this three-part series examines the HVACR supplier’s perception of being a technology company that happens to distribute products, and how it’s followed through on it.

November 11, 2024

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Editor’s Note: This is the third article in a three-part Premium series that analyzes Watsco and its transformative growth journey in North America. See Part 1 here, and Part 2 here. The series will be followed by a comprehensive MDM Case Study report that packages this series with additional insights.

In every Watsco quarterly financial release, the company focuses on four key digital and technology transformation areas.  This article will dive into the final two technology pillars we haven’t covered in Part 1 and 2 of this series:: eCommerce sales and digital sales platform OnCall Air.

Wats…

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