Technology

ChatGPT’s Big Potential in Supplier Negotiations

Mike Hockett discusses how AI chatbot tech is being utilized by a retail giant in supplier negotiations, and how it can apply in distribution.

May 16, 2023

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On May 5, I was happy to be the featured guest on LeadSmart Technologies’ weekly "Around the Horn" Podcast, hosted by the company’s CEO Kevin Brown and COO Tom Burton. Streamed on LinkedIn Live, their podcast serves as a great roundtable discussion on what’s trending in wholesale distribution and analyzes the biggest news items of the week. Our discussion covered a range of news and topics, but the one we led off with and spent the most time on concerned ChatGPT, an artificial intelligence chatbot developed by OpenAI and released in November 2022 that has rapidly gained widespread use both…

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