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Strategy

LINC Systems’ Transformation Levers: Sales, Digital & Data Analytics

The second of this three-part case study series examines how fastener supplies distributor LINC Systems leveraged digital tools and centralized data to strengthen its sales, pricing and customer engagement models.

June 18, 2025

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Editor's Note: This is the second segment of a three-part article series. See part 1 here, and stay tuned for part 3.

A platform growth mindset evolved out of the initial grow-or-die wake-up call that LINC Systems kickstarted in 2017. As outlined in part 1 of this series, the company created a common Microsoft-centric business platform across all operating locations. It built a data warehouse to form one source of truth from six separate ERP systems. And it created a more formalized sales and operations planning (S&OP) process that could now begin to leverage its data and common portfolio of…

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