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Fastenal Details Rollout of Internal AI Tools

Fastenal launched an AI-upgraded chatbot in June, and is currently building a sourcing tool — both intended to help its staff. Get the details here.

By Mike Hockett

August 23, 2024

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Industrial and construction supplies distributor Fastenal has never shied away from innovation. The obvious example that comes to mind is its ever-growing vending offerings that position the company closer to its industrial and commercial customers — detailed in our

“Fastenal: The Big Pivot that Paid Big Dividends” MDM Case Study

— along with its

FASTPOD

jobsite inventory solutions that rolled out in 2016. On the technology innovation front, the company is launching AI tools aimed to help its staff serve customers faster and more efficiently.

Fastenal CSO Watts Promoted to President, Florness…

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