Consultant Mike Marks talks culture as the critical differentiator in periods of uncertainty, and the shift from command-and-control leadership.
Sales & Marketing
Article
The Fatal Error in Copy-Pasting an Outside Sales Model Inside
As Benj Cohen explains, these two sides have different environments, challenges and approaches.
Top Distributor Sectors
Article
Where Do Industrial, Commercial & Construction Distributors Rank on the 2023 Inc. 5000?
See which MDM-oriented distributors made Inc.’s annual list of the fastest-growing privately held companies in America.
Human Resources
Article
MDM Podcast: Mental Health — A Critical Business Conversation
In a new episode, The Granite Group’s Tracie Sponenberg and mental-health-at-work specialist Melissa Doman explore why mental health is now a critical business conversation.
Expert Perspective
Article
Where Distributors Can Lean In to Innovate, and How
Distribution’s newest mission: Lean in to help your customers innovate, then double back to add capabilities and experiences in your business that complement those innovations. Mark Dancer explains.
Data & Analytics
Article
QuickTake: The Data Analytics Journey in Distribution
In this conversation, James Dorn and Tom Gale look at the bigger picture of data analytics in distribution, the stages of competency, building blocks and ways organizations are building world-class capability.
Mergers & Acquisitions
Article
MDM Podcast: The Keys to AFC Industries’ Rapid Expansion
AFC Industries has burst onto MDM’s Top Industrial Distributors scene after several years of frequent acquisitions. We chat with CEO Kevin Godin about how the company has successfully managed all of its recent growth.
Digital Commerce
Article
The eCommerce Impact: What Can Distributors Do?
Many distributors struggle with eCommerce despite its benefits. Here, Helen Piña covers the challenges involved, how to build trust in doing business online and then embrace and leverage its capabilities.
Amid growing digital transformation in the industry, maintaining and improving relationships has become more challenging than ever.
Expert Perspective
Article
QuickTake: The ‘One Thing’ for Distributor Success in 2024
Teams that pivoted faster have outperformed competitors. Tom Gale and Mike Marks discuss how to assess your team’s transformational capabilities.
Management
Article
MDM Podcast: A Category Management Deep Dive with Steve Gettleman
We discuss the ins and outs of distributor category management with former MSC Industrial Supply veteran Steve Gettleman, who had advice for how distributors of all kinds can leverage a formal program.
Expert Perspective
Article
What’s Your 2024 Value-Creation Plan?
With budgets and action plans already looking to next year, Tom Gale examines how to identify where your team is today across the dimensions of people, sales process, technology and data analytics.

