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Research lead Kevin Reid-Morris and Tom Gale discuss the insights, surprises and hopes for AI that this 2023 exploration surfaced, along with behaviors and supporting building blocks for distributor AI success.

In MDM’s debut Spotlight feature, we profile how flexibility and forward vision continue to lead this plumbing, HVAC and PVC supplies distributor after more than 126 years.

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Furthering the Innovation Journey

Aspirations direct our distributor innovations, so let’s aim high and build a supply chain worthy of our future. Mark Dancer advises in the third part of his Facing the Forces of Change initiative with NAW.

Hisco IT leader Ana Bennett — one of MDM’s upcoming SHIFT conference speakers — joins Tom Gale for a conversation about the evolving role of distribution technology and where it’s headed.