This this Q&A piece, Ducker Carlisle’s Amy Marzonie and Chris Fisher explain how consolidators are using inventory turns, delivery performance and cost-to-serve to assess distributor scalability — and why operational discipline alone won’t maximize growth...
Wholesale distributors are sitting on an overlooked asset: the judgment and institutional knowledge of their most experienced employees. This article explains how AI can help companies capture that “tenure capital” before a historic retirement wave...
Developed with the AI Applied Consortium, NAW’s new AI Governance Architecture gives distributors a practical framework for managing AI risks, accountability, transparency and workforce impacts while keeping people at the center of implementation.
The B2B marketplace added $25 billion to its annual GMV since its previous update three years ago, while expanding its customer base and building out AI, procurement and delivery capabilities. Here’s the key details, context...
The Series B brings InstaLILY’s total funding to nearly $100 million as the AI provider expands technology designed to build and maintain customized software for distributors and other operationally complex businesses.
Grainger’s eCommerce story started 30 years ago with the early move from catalog to web. Today, that head start has become a digital operating system spanning High-Touch Solutions, Endless Assortment, product data, AI and fulfillment...
At the company’s annual TUG conference for distribution customers, CEO Kevin Samuelson and AI Innovation leader Rick Rider outlined how the company is positioning AI for distributors — not as a standalone product, but as...
The San Francisco-based startup said its seed funding will support hiring, product development and continued expansion of its machine learning models for distributor purchasing decisions.
3M’s new customer-facing AI tool gives industrial users direct access to technical product expertise — a move that signals how manufacturers are using digital tools to get closer to end customers.
Long-standing data principles aren’t the problem — execution is. As modern tools lower cost and complexity, distributors have no excuse to lag. This piece explores why trusted, action-oriented data strategies now separate reactive companies from...
Follow the door hardware and electronic security products distributor’s journey to more than 3x eCommerce growth since 2020.
What if AI doesn’t replace Lean Six Sigma, but finally makes it scalable? The first in this four-part series from NAW Chief Innovation Officer Bart Tessel introduces LSS AI: a disciplined operating model to help...
