Technology

Nick Pericle will lead two sessions at our May SHIFT Conference on benchmarking digital competencies and driving successful change management in digital transformation. Here’s the background on his expertise and why these topics are crucial...

Kevin Reid-Morris has led much of MDM’s AI research over the past few years, and he’s set to share the results of a major two-year project at our May SHIFT conference. He and Tom Gale...

Over 60% of MSC Industrial Supply’s sales are eCommerce-based, making it one of the leading web-driven distributors in North America. The final piece of this three-part series explores the progression of that digital business to...

The real challenge of CRM success isn’t choosing the right system, but ensuring your team is trained and supported for long-term adoption and growth. Learn more about the No. 1 mistake in the post-implementation of...

Through a discussion with the CIO of each company, we get into the weeds of the what, why and how behind the electrical and fastener distributors’ AI journey and the decisions that led to success...