Pricing

Turning Value into Price: A Distributor’s Playbook in Uncertain Times

Large or small, all distributors would be wise to avoid the commodity trap and look to automate value-based pricing and complete the chain of value with frontline selling. Here's how to do it.

September 19, 2025

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Cost excellence is not a strategy. It is a requirement, especially in times of trade war, supply chains and geopolitical uncertainty. Some of the largest industrial distributors have made a strong commitment to value extraction through pricing (MSC, Grainger and Fastenal, for example). But size does not matter when committing to customer value. All distributors must avoid the commodity trap, automate value-based pricing with modern technology and complete the chain of value with frontline selling, despite AI-driven change and ongoing cost pressure. It is a new strategic playbook!

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