2022 Distribution Operations Outlook: Level-Setting in a Challenging Environment

The effort to overcome supply chain challenges will continue to impact most elements of distributor operations in 2022. Backups will touch everything from the way salespeople spend their time and prioritize customer relationships to facility management, pricing and labor strategy. However, after more than a year of such conditions, distributors are better equipped to deal with the disruption. Although supply chain issues will likely dominate sales reps’ time as they call around to find inventory, adjust expected timelines and answer customer questions about delayed product, there are steps…