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Delivering Customer Value in a Digital Age

No matter how a distributor may be impacted by factors such as the uncertain state of the economy, the growing reach of a competitor or even where their company sits on the technology scale, the end priority is always around finding the best ways to bring value to the customer.

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October 10, 2019

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No matter how a distributor may be impacted by factors such as the uncertain state of the economy, the growing reach of a competitor or even where their company sits on the technology scale, the end priority is always around finding the best ways to bring value to the customer.

In a panel discussion at MDM’s Digital Distributor Summit, Justin King, then president of e-commerce consultancy B2X Partners (the company has since been acquired by product experience management platform Salsify), spoke with several traditional distributors as well as industry entrepreneurs about how they are gaining…

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