Strategy

The Critical Need for Joint Planning in 2022

Current conditions are straining traditional manufacturer-rep-distributor relationships. Here’s a prescription for change by an industry veteran.

January 17, 2022

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Gene Biben joint planning

Joint planning can be a growth differentiator. We each need to understand and communicate even more frequently today with the issues we are facing. Trust is only developed through experience and communication.

  • Joint planning can be a growth differentiator. We each need to understand and communicate even more frequently today with the issues we are facing. Trust is only developed through experience and communication.
  • Today, many end-users are contacting the manufacturer’s sales force directly for various services, including getting specifications, expediting and other questions related to products.
  • Part of the challenge is the visibility window — customers need it now! Account-based planning is no longer an event. It is a regular occurrence. Setting a goal is the event.

While some manufacturers…

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