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Pricing

Inside MSC Industrial’s Big Pricing Reset

After a challenging 2024, the metalworking and MRO supplies distributor continues to work through a critical web pricing realignment. Part 1 of this MDM Case Study article series examines what caused the issue and how MSC is progressing through this initiative that’s tied to nearly two-thirds of its revenue stream.

January 13, 2025

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Editor’s Note: This is the first article in a three-part Premium series that analyzes MSC Industrial Supply and its company evolution. See Part 2 here. Stay tuned for 3, as well as a comprehensive MDM Case Study report that packages this series with additional insights.

This MDM Case Study article series on MSC Industrial Supply (MSC) was exciting to work on, as it is a leading distributor making public and major model adjustments in the B2B supply channel. The company’s journey from a “catalog” spot-buy distributor to what MSC calls a “mission critical” distributor has been fascinating to…

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