In continuing MDM’s Case Study series, we focused on tracing the strategic components of LINC Systems’ service-first model and growth trajectory, as well as the key inflection points that created the fasteners distributor’s formula for success.

Whereas our first five Case Study reports featured leading publicly traded distributors that populate MDM’s Top Distributors Lists, our LINC feature pivots as a deep dive into a privately-owned, midsize company. But as the report details in-depth, LINC’s innovation and business mindset is on the leading edge of the industry.

This report’s author is MDM’s longtime steward and former CEO, Tom Gale.

That case study is now available here — complimentary for Premium subscribers (which includes NAW members upon Premium activation here) and available to purchase in the MDM Store.

That case study packages our three-part Premium article series and infuses a wealth of additional company metrics, insights, research and context.

• Part 1: Inside LINC Systems’ Growth Platform Strategy
• Part 2: LINC Systems’ Transformation Levers: Sales, Digital & Data Analytics
• Part 3: Inside LINC Systems’ Culture & Change Management Recipe

More MDM Case Studies

This is just the latest MDM Case Study we’ve rolled out. See our previous features below, and stay tuned for more in the coming months.

• MSC Industrial Supply (in Premium Dashboard here, in MDM Store here)
• Watsco (in Premium Dashboard here, in MDM Store here)
• Ferguson (in Premium Dashboard here, in MDM Store here)
• Wesco International (in Premium Dashboard here, in MDM Store here)
• Fastenal (in Premium Dashboard here, in MDM Store here) – a regional silver medalist for the ASBPE Awards of Excellence
• Stay tuned for our next MDM Case Study, which focuses on electrical and security supplies distributor ADI Global Distribution, with more to come later in 2025