This MDM Case Study examines how Grainger continues to outgrow the MRO market through a connected operating model built on High-Touch customer solutions, curated assortment, private label, digital commerce, data intelligence and fulfillment scale.
Sep 23, 2026
This MDM Case Study examines how Stellar Industrial Supply built a differentiated growth model around documented customer savings, service-first selling and digital execution — turning measurable value creation into a durable platform for customer loyalty, expansion and operational excellence.
Jul 2, 2026
Ludwig Meister shows how disciplined sequencing — not flashy tech — drives real innovation. Authored by former MDM CEO and Editor Tom Gale, this case study details how the German distributor built a data-driven, AI-enabled operation by prioritizing internal processes, clean data and execution before transforming sales and customer experience.
Apr 2, 2026