BiographyDonna Troy brings over 35 years of experience to Epicor Software Corporation in the role of executive vice president and general manager, ERP Americas. Troy leads operations and has responsibility for the enterprise resource planning (ERP), wholesale distribution, manufacturing execution systems (MES), and human capital management (HCM) software, services and support business in the Americas.
An award-winning software executive, Troy has led global go-to-market strategy and execution at companies including Dell, SAP, McAfee and IBM, and brings extensive experience in strengthening customer and partner relationships for both enterprise and small to medium size business segments.
Prior to joining Epicor, Troy served as vice president and general manager of the multi-billion dollar enterprise solutions segment at Dell. During her time at SAP, Troy drove strategic growth of its SMB business playing a key role in the company’s successful transition to a hybrid, multi-channel SME model resulting in significant year-over-year license revenue growth. As executive vice president, global channels and SMB at McAfee, she transformed the channel strategy and drove SMB sales and market share.
Troy played a key role in orchestrating the turnaround of Tivoli Systems’ worldwide channels and services business after IBM acquired the company. She began her career at IBM, where she developed a strong executive management foundation through success roles in management, systems engineering and services. Troy was IBM’s first global solution developer alliances executive, responsible for building the new business unit to a multi-billion dollar revenue contributor. Troy currently serves on the Board of Directors for Pivot3, a leading provider of converged storage and compute appliances.
Troy graduated with a Bachelor of Science in Computer Science from North Carolina State University and has been honored in the “2014 Pros to Know” by Supply & Demand Chain Executive magazine.