WHOLESALE DISTRIBUTION BEST PRACTICES

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Eric Lesser

Biography

Eric Lesser is the Research Director and North American Leader for the IBM Institute for Business Value. He is responsible for a global team of over 50 professionals responsible for driving IBMís research and thought leadership on strategic business issues. Previously, he led IBM Global Business Servicesí research and thought leadership in the area of human capital management. His research and consulting has focused on a variety of issues, including workforce and talent management, knowledge management and collaboration, and the changing role of the HR organization. Eric has written numerous articles in publications such as Sloan Management Review, The Academy of Management Executive, Chief Learning Officer, Training and Development and the International Human Resources Information Management Journal. He has been quoted in a number of publications including the Wall Street Journal, BusinessWeek, Financial Times, CFO, Washington Business Journal, Toronto Globe and Mail, and the Chicago Tribune. He is based in Cambridge, MA.