As Chief Operating Officer, Carol oversees and evolves operations to drive member value and provide sustainable growth and works across the organization to see that NAW has the resources needed to achieve its strategic objectives.  Carol’s experience includes over 25 years of operations and program leadership with organizations in the school health, insurance and financial services, and intellectual and developmental disabilities space, working to define and execute plans for strategic growth and impact. Most recently she served as COO for the National Association of School Nurses. She brings a project management methodology and an analytical focus to association operations and has a Bachelor’s degree in Public Policy Studies from Duke University.