Delivering for Best-in-Class Wholesaler-Distributors

If you are interested in sponsorship, please contact John Peter, Chief Corporate Relations Officer, at

Virtual Roundtable – May 12, 2021

“NAW enables a free-flow of ideas and answers to Questions for Operations executives from large companies and different industries. The Roundtable is a “great-value-add” since it allows you to discuss tactical issues with counterparts facing the same challenges.”

Submitted Anonymously by the Senior Vice President of Operations of a $7 Billion Dollar Distribution Company

The NAW Billion Dollar Company Operations Roundtable for direct members was created as a new mechanism for the Operations Executives of large distribution enterprises to network with non-competing peers in multiple lines of trade on key operations issues.

Similar to other billion dollar roundtables NAW has created for the CIO, CFO, Chief Legal Officer, and CHRO, this by invitation roundtable is composed of executives from billion dollar companies that meet in Chicago two times per year. This highly interactive group consists of the SENIOR-MOST operations executives. The annual fee is $1,800 per member, which covers meeting costs of four events in a twelve month cycle. Participants are expected to cover the cost of their hotel and travel. Once the annual fee is paid, there are no additional fees to attend the meetings, which will last one day beginning with a reception and dinner the evening before.

The participating companies can also name an alternate who can take the place of the Operations Executive, should that person be unable to attend the scheduled meeting.

If you would like to learn more please contact Tara Mostatab at 202.263.4080 or

Eligibility: Companies with $1B+ in annual revenue.
The NAW Billion Dollar Roundtable is the only opportunity that provides networking and benchmarking exclusively with other top executives of non competing, like-sized Wholesale-Distribution companies.

NAW Billion Dollar Operations Virtual Roundtable Agenda

Virtual Roundtable - May 12, 2021

1:30 PM – 1:40 PM

1:40 PM – 2:20 PM
Opening Session & Discussion
ESG (Environmental, Social, and Governance) Readiness

Cheryl D’Cruz-Young, Senior Client Partner, Sustainable Sourcing & CPO COE lead, NA

Andrew Lowe, Senior Client Partner, Sustainability & Corporate Affairs lead for EMEA

The role and purpose of business in society is evolving at a pace. Customers, investors and employees are demanding that companies play a more active role in progressing social change and provide a sustainable and values-oriented market system. ESG and commercial agendas are now coming closer together – signaling a shift from ‘shareholder capitalism’ to ‘stakeholder capitalism’ – where companies are expected to create long-term value for all their stakeholders.


  • why ESG is commanding time in the boardroom and is fast becoming a requirement for investors, customers, and employees
  • how to launch your ESG program and the impact of ESG ratings
  • the benefits of building towards future resilience while leveraging the power of all


Bringing over 20 years of blended professional experience, Cheryl D’Cruz-Young spent the first half of her career in global supply chain management working and living in London and Paris before moving to New York. Her natural bias towards collaboration meant that she was regularly seconded to recruit, build and develop globally diverse teams; leading the definition through to execution of value enhancing local, national and global procurement & supply chain strategies across all spend management categories for the enterprises at which she worked.

Previously she established and led the procurement & supply chain practice for a boutique, diversity focused firm, where for over ten years she successfully placed global and national functional executives in C-Suite roles.

Delivering results for clients

  • Working within the Supply Chain & Operations Centre of Expertise, Cheryl D’Cruz-Young partners with clients across markets to understand their ESG technical and leadership gaps and leverage the global platform at KF to devise custom-made solutions.
  • She is a founding partner of Global Industrial Market Purpose Through People – where her focus is to provide ESG solutions to assist her clients accelerate towards their goals.
  • Prior to her current role, she worked in close collaboration with procurement and operations leaders to digitize their end-to-end value chains.

Academic and Professional background
Mrs. D’Cruz-Young holds a Master of Arts in Financial Economics from The University of Dundee, Scotland. She is a member of the Institute of Supply Management and an active member of several international professional organizations supporting procurement & supply chain and data science.

Andrew Lowe is a Senior Client Partner at Korn Ferry, and Sustainability & Corporate Affairs lead for EMEA. He partners with clients – Corporate, Financial Services, Investor, NGO – across the talent spectrum; strategic acquisition, leadership development, organizational strategy, culture transformation, and assessment/succession planning.

Andrew has particular expertise in Sustainable Finance, ESG, Chief Sustainability Officers (CSO’s), and leadership in Corporate Affairs & Communications and Investor Relations. He has successfully worked with global, European and UK clients across all industry sectors, with recent experience in Energy, Healthcare, FMCG, Financial Services, Manufacturing and Technology.

Prior to joining the firm Andrew worked for a leading European search & selection boutique, where he specialized in financial services.

This followed a six year career in the British Army as an officer in the Corps of Royal Engineers, having commissioned from the Royal Military Academy Sandhurst.

Andrew has a bachelor of sciences degree in Geology from Queen’s University Belfast.

He is also certified in via EDGE Learning Agility and is a PRINCE 2 Project Management Practitioner.

2:20 PM – 2:30 PM

2:30 PM – 3:10 PM
General Session & Discussion
WESCO Intelligent Automation Journey

Max Ioffe, Director, Global Intelligent Automation COE, WESCO Distribution

According to Deloitte’s 2020 annual global survey of executives, 73% of respondents said their organizations have embarked on a path to intelligent automation, a 58% jump from 2019 numbers. Yet, many organization are struggling to get the program going or to scale it beyond the pilot implementation. Max Ioffe, Director of Global Intelligent Automation will share WESCO Distribution journey, and discuss unique challenges and opportunities of building automations for the wholesale and distribution industry.

Topics will include:

  1. What is Intelligent Automation and what are key motivators to start the program
  2. WESCO take on IA program governance and implementation model
  3. Transforming employee apprehension to active engagement via citizen developer program
  4. Finding opportunities in challenges (COVID, M&A, etc.)


Max Ioffe is the Director of Global Intelligent Automation for WESCO Distribution. He started WESCO Intelligent Automation program in early 2019 and has been driving it ever since. Max and his team provide overall governance for the program and own all aspects of intelligent automation including idea generation, automation implementation and production support, as well as employee education and citizen developer programs.

Prior to this role, Max led WESCO Inventory Center of Excellence that owned procurement and inventory analytics and supply chain optimization functions. In this role Max and his team designed and implemented WESCO purchasing system, improved and streamlined WESCO replenishment algorithms, standardized purchasing and inventory reports across the organization, and provided advanced analytics and data mining for the procurement and inventory management organizations.

3:10 PM – 3:20 PM


3:20 PM – 4:00 PM
Closing Session & Discussion
How Scheduling Software Can Help Solve Your Business Challenges

Larry Corrigan, Vice President of Operations, Medline Industries

As we move out of the pandemic lockdowns, labor shortage problems of recruiting, retention and turnover are casting a wide net. How can you get out of the normal staffing rut? Increasing flex staffing pools is an alternative which can be utilized to efficiently process the volatility of demand in distribution centers. This session, facilitated by Larry Corrigan, VP Operations, will provide overview on why Medline chose to strategically focus on utilizing technology to enhance scheduling effectiveness, benefits gained, paint points, and considerations to be made prior to embarking on this path.

4:00 PM – 5:00 PM

Open Discussion
Our agenda includes an open discussion where you can raise any issue you would like and have the group provide their thoughts. Please come prepared with two questions or issues you are trying to solve that you would like to ask your peers. You will have the chance to go “around the screen” during the roundtable and ask your specific question (or two) to your operation peers.

5:00 PM

The following wholesale distribution companies are registered for the Spring 2021 Billion Dollar Operations Virtual Roundtable:

  • A B C Supply Co Inc
  • Bunzl Distribution USA Inc
  • Core Mark International Inc
  • Johnstone Supply
  • Medline Industries Inc
  • M O R S C O
  • Republic National Distributing Co Inc
  • Uline
  • W E S C O Distribution Inc

NAW Billion Dollar Operations Roundtable Members and/or Participants of 2020 Roundtables

  • ABC Supply Co Inc.
  • ADI Global
  • Alro Steel Corp
  • Belknap White Group
  • Border States Electric Supply
  • Brenntag North America
  • Bunzl Distribution USA
  • Composites One LLC
  • Core Mark International
  • Graybar
  • Haines & Co Inc
  • Johnstone Supply
  • Republic National Distributing Co Inc
  • US Lumber Group
  • Uline
  • WESCO Distribution Inc
  • Wurth Industry of North America

The following wholesale distribution companies have attended previous NAW Billion Dollar Operations Roundtables:

  • ABC Supply Co Inc.
  • ADI Global
  • AmeriGas Propane
  • Berlin Packaging
  • Boise Cascade Company
  • Border States Electric Supply
  • Bunzl Distribution USA
  • Cardinal Health
  • Core-Mark International
  • Dawn Foods Products
  • Do it Best Corp
  • Dot Foods
  • Gordon Food Service
  • Graybar
  • HD Smith
  • Johnstone Supply
  • McKesson Distribution
  • MRC Global
  • Network Services Company
  • Patterson Companies
  • PetroChoice
  • Pool Corp.
  • PrimeSource
  • SRS Distribution
  • Uline
  • US Lumber Group
  • Vertiv
  • Victory Packaging
  • WESCO Distribution Inc
  • Weyerhaeuser Co
  • WinSupply

The Billion Dollar Operations Virtual Roundtable will take place via Zoom Meetings. Once registered, you will receive the Zoom meeting information.