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What's Your Plan? Smart Salesforce Compensation in Wholesale Distribution

Mike Marks, Mike Emerson

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Description

According to authors Mike Marks and Mike Emerson in their book, What’s Your Plan? Smart Salesforce Compensation in Wholesale Distribution, there is absolutely no relationship between your sales incentive plan and your likely gain or loss in market share.

In fact, here's what matters most:

  • setting an objective
  • getting management to use it in rating salesperson performance
  • making sure your whole team buys in.

This book debunks the myths and shows you how to bring these three all-important factors into alignment. Get ready for a real "A-ha!" experience.



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What Readers Have to Say

"Indian River's research confirms what they have been preaching for years: Compensation programs are effective only if they exist in an environment of clear and actionable objectives with real sales management. This book goes much further than just providing research results; it supplies a comprehensive process for avoiding the common pitfalls companies make when redesigning their compensation programs and walks the reader through effectively designing and implementing compensation programs that support company objectives."
— Patrick M. Visintainer, Senior Vice President, Sales, Airgas, Inc.


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Extended Description

Take this little quiz:

To increase market share, a wholesale distribution firm should pay its outside salespeople:

A. Commission to keep them hungry
B. Salary so they think beyond the short term
C. Some combination of A and B
D. It doesn't matter.

Our hunch is you didn't pick D. However, according to the authors, there is absolutely no relationship between your sales incentive plan and your likely gain or loss in market share.

In fact, here's what matters most:

  • setting an objective
  • getting management to use it in rating salesperson performance
  • making sure your whole team buys in.

The authors surveyed hundreds of wholesale distribution executives and talked to dozens more in-depth on the phone. Their main finding is that pay plans don't or can't operate effectively in a corporate/sales management vacuum. That may seem obvious, but the data here raise this question: If it's so obvious, why are so many wholesaler-distributors operating otherwise?

By reading this book and thinking deeply about the real-life compensation case studies presented, you can determine whether your firm has the preconditions in place to verify that your salesforce pay plan is the right one, or to adjust it as necessary so it produces the results you're seeking.

About the Authors

Mike Marks

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Marks co-founded IRCG in April 1987 after a 20-year career in distribution management. He has written extensively, is frequently quoted on many industry issues, and is a research fellow for the NAW Institute for Distribution Excellence. He is recognized for his expertise in channel strategies, supply chain management, and the practical application of technology. He has co-authored two previous books for the NAW Institute, What’s Your Plan? and Working at Cross-Purposes.

Mike Emerson

info page

Emerson began his career at IRCG in 1997 and is responsible for managing the firm’s compensation practice. He runs many of IRCG’s channel and market research projects and has worked with a wide range of distribution and manufacturing companies in many lines of trade. His expertise includes sales force organization, sales management, and pricing. He has co-authored two previous books for the NAW Institute, What’s Your Plan? and Working at Cross-Purposes.

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Published by the NAW Institute for Distribution Excellence

The NAW Instiute for Distribution Excellence sponsors and disseminates research into strategic management issues affecting the wholesale distribution industry. Our publications help merchant wholesaler-distributors remain the most efficient channel in distribution.

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Additional Resources

  • Profit Myths in Wholesale Distribution: The Truth About Sales, Margins, Inventory, and Expenses

    Albert D. Bates, DBA
    Find out more »
  • Official Guide to Wholesaler-Distributor Financial Success—Three-Volume Set

    Brent R. Grover
    Find out more »
  • Facing the Forces of Change®: Lead the Way in the Supply Chain

    Adam J. Fein, Ph.D.
    Find out more »